Order Confirmation:
Upon confirmation of an order, customers can expect to receive semi-stitched/material products within 5 to 9 working days, while stitched orders may take 7 to 12 working days for delivery.

Delivery Delays:
Please note that during the EID Sale period, there may be delays in delivery due to high order volumes and increased demand. However, our team is committed to fulfilling orders as promptly as possible.

Types of Products:
This delivery policy applies to both semi-stitched/material products and stitched products.

Working Days:
Working days refer to business days, which exclude weekends (Saturday and Sunday) and public holidays.

Delivery Process:
Our delivery process includes packing, quality checking, and shipping the products to the address provided during the order placement.

Shipping Method:
We utilize reliable shipping methods to ensure timely and secure delivery of orders.

Order Tracking:
Customers can track their orders using the provided tracking number, which will be sent via email or SMS once the order is shipped.

Delivery Address:
Customers are responsible for providing accurate and complete delivery addresses during the order placement to avoid any delays or issues with delivery.

Delivery Charges:
Delivery charges, if applicable, will be mentioned during the checkout process and will vary depending on the shipping destination and order weight.

Payment Requests from Delivery Agency:
Please be aware that our company currently offers free shipping, and we do not require customers to send any additional money to the delivery agency. If you receive any payment requests from the delivery agency claiming to be associated with our company, please do not send any money and immediately contact our customer support team for further assistance.

Delivery Updates:
Our team will strive to keep customers informed about any delays or changes in the delivery timeline, if applicable, through email or SMS notifications.

Force Majeure:
In case of any unforeseen circumstances or events beyond our control, such as natural disasters, strikes, or transportation disruptions, that may affect the delivery timeline, our company will not be held liable for any delays or damages caused.

Customer Responsibility:
It is the responsibility of the customer to provide accurate and complete information during the order placement, including the correct delivery address, contact details, and any special instructions, to ensure smooth and timely delivery.

Delivery Acceptance:
Upon delivery, customers are requested to thoroughly inspect the products for any damages or discrepancies. If any issues are found, customers should notify the delivery personnel immediately and contact our customer support team to report the issue.

Note: This delivery policy is subject to change without prior notice. Please refer to the most updated version of the policy on our website for the latest information. We value our customers and strive to provide the best possible service. If you have any further questions or concerns regarding our delivery policy, please do not hesitate to contact us for assistance.